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Problem Note 63133: Use of the SYSPRINTFONT= system option when creating graphics output with the ODS RTF destination might result in a Read Access Violation error

DetailsAboutRate It

Using the SYSPRINTFONT= system option when you create graphics output using the ODS RTF destination might result in an error that is similar to the following:

ERROR:  An exception has been encountered.
Please contact technical support and provide them with the
       following traceback information:
The SAS task name is [Submit]
ERROR:  Read Access Violation Submit
Exception occurred at (068E6038)
Task Traceback
Address   Frame     (DBGHELP API Version 4.0 rev 5)
00000000068E6038  000000002AD487E0  sasvwu:tkvercn1+0x114FF8
00000000068FBC0E  000000002AD488C0  sasvwu:tkvercn1+0x12ABCE
0000000007C18B6D  000000002AD488C8  sasxug:tkvercn1+0x7B2D

. . . more output . . .

ERROR: Generic critical error.

The error typically occurs when you use a Base SAS® procedure (such as SGPLOT) and you submit the code multiple times during the same SAS® session. It also occurs when the ODS RTF destination is specified. For example, when you specify an ODS PDF destination, the issue does not occur.

To circumvent the issue, you can remove the SYSPRINTFONT= system option from the code. Another workaround is to use the following statement to change the graphics output format option to PNG:

ods graphics / outputfmt=png;  


Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemBase SASMicrosoft® Windows® for x649.4_M59.4_M79.4 TS1M59.4 TS1M7
Microsoft Windows 8 Enterprise 32-bit9.4_M59.4_M79.4 TS1M59.4 TS1M7
Microsoft Windows 8 Enterprise x649.4_M59.4_M79.4 TS1M59.4 TS1M7
Microsoft Windows 8 Pro 32-bit9.4_M59.4_M79.4 TS1M59.4 TS1M7
Microsoft Windows 8 Pro x649.4_M59.4_M79.4 TS1M59.4 TS1M7
Microsoft Windows 8.1 Enterprise 32-bit9.4_M59.4_M79.4 TS1M59.4 TS1M7
Microsoft Windows 8.1 Enterprise x649.4_M59.4_M79.4 TS1M59.4 TS1M7
Microsoft Windows 8.1 Pro 32-bit9.4_M59.4_M79.4 TS1M59.4 TS1M7
Microsoft Windows 8.1 Pro x649.4_M59.4_M79.4 TS1M59.4 TS1M7
Microsoft Windows 109.4_M59.4_M79.4 TS1M59.4 TS1M7
Microsoft Windows Server 20089.4_M59.4 TS1M5
Microsoft Windows Server 2008 R29.4_M59.4 TS1M5
Microsoft Windows Server 2008 for x649.4_M59.4 TS1M5
Microsoft Windows Server 2012 Datacenter9.4_M59.4_M79.4 TS1M59.4 TS1M7
Microsoft Windows Server 2012 R2 Datacenter9.4_M59.4_M79.4 TS1M59.4 TS1M7
Microsoft Windows Server 2012 R2 Std9.4_M59.4_M79.4 TS1M59.4 TS1M7
Microsoft Windows Server 2012 Std9.4_M59.4_M79.4 TS1M59.4 TS1M7
Microsoft Windows Server 20169.4_M59.4_M79.4 TS1M59.4 TS1M7
Windows 7 Enterprise 32 bit9.4_M59.4_M79.4 TS1M59.4 TS1M7
Windows 7 Enterprise x649.4_M59.4_M79.4 TS1M59.4 TS1M7
Windows 7 Home Premium 32 bit9.4_M59.4_M79.4 TS1M59.4 TS1M7
Windows 7 Home Premium x649.4_M59.4_M79.4 TS1M59.4 TS1M7
Windows 7 Professional 32 bit9.4_M59.4_M79.4 TS1M59.4 TS1M7
Windows 7 Professional x649.4_M59.4_M79.4 TS1M59.4 TS1M7
Windows 7 Ultimate 32 bit9.4_M59.4_M79.4 TS1M59.4 TS1M7
Windows 7 Ultimate x649.4_M59.4_M79.4 TS1M59.4 TS1M7
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.